Airtel Discards Roaming Charges on Incoming Calls and Data

Posted February 28, 2017

It also said that roaming charges across the country will be done away with from April 1, while global calls will cost as less as Rs 3 per minute. However, roaming charges on outgoing calls or on data usage continue to apply to its customers.

Credit Suisse said Airtel's latest plans offer as much as 70-80% discounts to existing customers who use similar amount of data.

As examples, Airtel explained: "When a customer traveling to the United States of America without a pack hits the threshold of Rs 649 (the price of the one day pack for USA), he/she will automatically move to the one day pack with free incoming calls/SMS, 100 India and local country outgoing minutes, 300 MB data and a host of other benefits. The bill shocks are creating a lot of dishonest in the minds of customers". "The moment a customer's billing reaches the price of a one day pack for the country, he/she will be automatically moved to that pack.", said Airtel.

Mittal said "90 per cent of people turn off their data when they travel", including himself, and wait until they can find wi-fi in their hotel or buy local prepaid SIM cards to avoid stiff charges.

Amid heightening competition in the telecom sector post Reliance Jio's discounted tariff plan announcement last week, Bharti Airtel may soon take a decision to completely remove roaming charges on both voice and data services.

Under the current scheme of things, standard charges are levied on a Bharti subscriber if s/he doesn't activate a roaming pack.

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The removal of roaming charges on calls and data will be effective April 1st 2017.

For Rs 345 an Airtel user will get 1GB data which can be extended to 4GB (1GB regular pack benefit and 3GB free data).

Airtel subscribers could also opt for the one-time pack of Rs 79, which provided free incoming calls on roaming for 30 days.

They have also been led to a consolidation mode with Vodafone looking to merge its India operations with Idea Cellular and Bharti Airtel looking to snap up Telenor's India operations.

"Airtel mobile customers will be able to carry their numbers across India and the world and stay connected all the time without having to worry about high call/data charges".