911 calls for some AT&T customers restored

Posted March 10, 2017

Authorities in several parts of the USA reported problems or warned that AT&T customers may not be able to call 911.

AT&T customers are not able to dial 911 from a cell phone in Washington County.

Some AT&T customers in several cities across the country have been experiencing difficulty placing 911 calls. During the outage, law enforcement and emergency response officials were on social media warning people across the nation of the trouble AT&T was having.

"We apologize to those who were affected", the company tweeted.

AT&T is the second-largest wireless carrier in the United States and such an outage in multiple states nationwide indicates that the issue was quite widespread. AT&T later on Wednesday evening said that service had been restored. AT&T said on Twitter they were aware of the issue and working to resolve it.

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"The FCC's public safety professionals are on the case", Lisa Fowlkes, Acting Chief of the Public Safety and Homeland Security Bureau said.

There have been no reports of outages in Central Virginia at this time.

911 handles 240 million calls a year, according to the National Emergency Number Association. "We will fully investigate this outage and determine the root cause and its impact". According to CNN, the FCC was investigating.

"We are taking steps to prevent this from happening again and will be sharing additional information with the FCC", Balmoris said.